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+41 41 420 9636

Order conditions


New order conditions are applicable from January 1st 2018
 

Shipping costs

Room temperature ....... CHF 26.-
Cooled ............................ CHF 26.-
Dry Ice ............................ CHF 39.-
No shipping costs apply for shipments with net amount of more than CHF 900.-
 

Handling fees

CHF 13.-
Apply on all orders
 

Surcharges

Small quantity ......................... CHF 30.- (net amount lower than CHF 300.-)
Weight ...................................... CHF 2.- / kg (weight greater than 5 kg)
Hazardous ............................... Depending on product, will be communicated or can be inquired from lucerna-chem@lucerna-chem.ch
 

Exclusions

Shipping costs only (no surcharges) on Biolegend orders.
Handling fees only on Prothermal (1-2 bottles), RedSafe and Instant Blue (1 bottle).
No surcharges apply on FOC and reduced samples. Handling fee only on small sized samples without special cooling requirements.

Call us

Customer Support
T +41 41 420 96 36
F +41 41 420 96 56
info@lucerna-chem.ch

Business Hours
From Monday through Friday
08:00 – 12:00
13:00 – 17:00

Ask us

Technical Support
tech@lucerna-chem.ch

Business Development
business.dev@lucerna-chem.ch

Postal address
Lucerna-Chem AG
Abendweg 18
CH-6006 Luzern

Delivery & Information
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