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+41 41 420 9636

Order conditions


The delivery costs declared below are applicable on all standard shipments. In case of special shipments where costs deviate from the listed values, the exact amount is communicated before the execution of the order.
 

Shipping

Room temperature ....... CHF 26.-
Cooled ............................ CHF 26.-
Dry Ice ............................ CHF 39.-
No shipping costs apply for shipments with net amount of more than CHF 900.-
 

Handling

CHF 13.-
Apply on all orders
 

Surcharges

Small quantity ......................... CHF 30.- (net amount lower than CHF 300.-)
Weight ...................................... CHF 2.- / kg (weight greater than 5 kg)
Hazardous ............................... Depending on product, will be communicated or can be inquired from lucerna-chem@lucerna-chem.ch
 

Exclusions

Shipping costs only (no surcharges) on Biolegend orders.
Handling fees only on Prothermal (1-2 bottles), RedSafe and Instant Blue (1 bottle).
No surcharges apply on FOC and reduced samples. Handling fee only on small sized samples without special cooling requirements.

Call us

Customer Support
T +41 41 420 96 36
F +41 41 420 96 56
info@lucerna-chem.ch

Business Hours
From Monday through Friday
08:00 – 12:00
13:00 – 17:00

Ask us

Technical Support
tech@lucerna-chem.ch

Business Development
business.dev@lucerna-chem.ch

Postal address
Lucerna-Chem AG
Abendweg 18
CH-6006 Luzern

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